服務條款 Terms and Conditions

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📌 FlowLegends 服務條款

最後更新日期:2025/02/19

當您預約並參與 FlowLegends 的任何 課程、會員計劃或服務 時,即表示您已閱讀、理解並同意以下條款與細則。本條款確保所有學員擁有 安全、公平、有序的訓練環境

1. 一般條款

參與資格:
所有參與者須年滿 18 歲,未滿 18 歲者須經 家長或監護人同意
健康與安全:
預約課程即表示您確認自身健康狀況良好,且無任何影響體能活動的健康問題。
行為規範:
學員應對 教練、工作人員及其他學員保持尊重。若有 不安全行為、干擾課程進行或違反規定,FlowLegends 有權取消該學員的參與資格,且不予退款

2. 預約與付款

預約系統:FlowLegends 使用 SimplyBook.me 作為官方預約系統,當您預約課程,即表示您同意 SimplyBook.me 的條款與細則
https://simplybook.me/en/terms-and-conditions#tab-for-clients
提前預約:
所有課程皆需透過線上系統預約,現場報名不保證有名額
付款政策:
預約時須 全額付款,我們接受 [請填寫付款方式]。
不可轉讓:
預約不得轉讓,您不可將課程轉讓或出售給他人。

3. 取消與改期

團體課程 & 會員課程
至少 1 小時前 取消,請前往 預約記錄 選擇課程並取消。
私人教練課 & 特別服務
至少 24 小時前 取消,請前往 預約記錄 選擇課程並取消。
缺席政策
若學員未提前取消且未出席,該課程將視為 已使用,且不可退款
退款政策
FlowLegends 不提供退款,但若在允許的時間內取消課程,可 免費改期

4. 會員方案條款

有效期限:
所有會員方案與課程包皆有 固定使用期限,逾期未使用的課程將 不延長或退款
使用限制:
會員與課程包僅限註冊者本人使用,不可與他人共享。
會員方案變更:
若需升級會員方案,請於當期方案到期前聯繫我們。
課程數量保障與補償:
若 FlowLegends 在某會員月份內提供的課程數少於 12 堂,我們將提供 額外活動、額外課程或其他補償,於下一個月提供補償方案。

5. 戶外課程天氣政策

戶外課程僅在 大雨或颱風警報 情況下取消
若因天氣因素取消課程,FlowLegends 會提供補課或其他補償方案。
如遇惡劣天氣,將提前通知學員,請留意公告與通知。

6. 責任與風險聲明

風險承擔:
跑酷是一項 高強度的運動,可能涉及跌倒、扭傷或其他身體傷害。參與課程即表示您 了解並同意自行承擔這些風險
免責聲明:
FlowLegends 及其教練、相關人員 不對課程期間發生的任何傷害、事故或財物損失負責。您應 謹慎評估自身狀況並自行承擔風險
個人物品:
FlowLegends 不負責保管或賠償 任何遺失、被盜或損壞的個人物品。請自行保管貴重物品。

7. 攝影與媒體授權

行銷與推廣:
參加課程即表示您同意 FlowLegends 可能會拍攝課程照片或影片,用於 宣傳與行銷
拒絕授權:
若您 不願被拍攝或出現在行銷內容中,請 在課程開始前告知我們的工作人員

8. 設施與課程規則

準時報到:
請於 課程開始前至少 10 分鐘 抵達,確保順利報到與熱身。
適當服裝:
請穿著 舒適的運動服裝與合適的運動鞋,確保最佳訓練效果與安全性。
場地規範:
請尊重訓練場地、學員及環境,保持整潔並遵守教練的指導。

9. 條款修改與更新

✔ FlowLegends 保留隨時修改本條款與細則的權利。所有更新將公告於網站,繼續使用我們的服務即表示您同意更新後的條款

10. 聯絡我們

如有任何問題或需要協助,請聯繫我們:
📧 電子郵件: flow.legends.parkour@gmail.com
📱 LINE: https://lin.ee/sVcVBRj
當您預約課程,即表示您 已閱讀、理解並同意 本條款與細則。

📌 SimplyBook.me 預約系統聲明

✔ FlowLegends 採用 SimplyBook.me 作為 官方預約系統,SimplyBook.me 依據其隱私政策與我們的數據處理協議 處理個人數據。
✔ 更多詳情請參閱: https://simplybook.me/en/terms-and-conditions#tab-for-clients

📌 FlowLegends Terms & Conditions

Last Updated: 2025/02/19

By booking and participating in any class, membership, or service at FlowLegends, you agree to the following terms and conditions. These terms ensure a safe, fair, and structured training environment for all participants.

1. General Terms

Eligibility: All participants must be at least 18 years old. If under 18, parental/guardian consent is required.
Health & Safety: By booking a class, you confirm that you are in good physical condition and have no medical conditions that prevent you from engaging in physical activity.
Code of Conduct: Participants must respect coaches, staff, and other students. Unsafe behavior, disruptive conduct, or failure to follow instructions may result in removal from the session without a refund.

2. Booking & Payments

Booking System: FlowLegends uses SimplyBook.me as its official booking system. By booking a session, you agree to SimplyBook.me’s Terms & Conditions:
https://simplybook.me/en/terms-and-conditions#tab-for-clients.
Advance Booking: All sessions must be booked in advance through our online system. Walk-ins are not guaranteed a spot.
Payment Policy: Full payment must be made at the time of booking. We accept [Insert Payment Methods].
Non-Transferable: Bookings cannot be transferred to another person. You may not sell or give your booking to someone else.

3. Cancellation & Rescheduling

Group Classes & Membership Sessions:
Cancellations must be made at least 1 hour before the class starts via your booking record.
Private Coaching & Special Services:
Cancellations must be made at least 24 hours before the session starts via your booking record.
No-Show Policy:
If you do not attend a booked session and fail to cancel on time, the session will be counted as used and non-refundable.
Refund Policy:
FlowLegends does not offer refunds for cancellations. However, if you cancel within the allowed timeframe, you may reschedule your session at no extra cost.

4. Membership Terms

Validity Period:
All membership plans and packages have a fixed validity period. Unused sessions will not be extended or refunded.
Usage Limitations:
Memberships and class packages can only be used by the registered participant and cannot be shared.
Membership Changes:
If you wish to upgrade your membership, please contact us before your current membership expires.
Compensation for Limited Class Availability:
If FlowLegends provides fewer than 12 classes within a membership month, we will offer compensation in the form of an additional event, extra class, or another alternative in the following month.

5. Outdoor Class Weather Policy

Outdoor classes will only be canceled in the event of heavy rain or typhoon warnings.
If a class is canceled due to extreme weather, we will provide a rescheduled session or alternative compensation.
We will notify all participants as early as possible if a cancellation occurs.

6. Liability & Risk Acknowledgment

Assumption of Risk:
Parkour is a physically demanding activity that carries inherent risks, including but not limited to falls, sprains, and injuries. By participating, you acknowledge these risks and agree to take full responsibility for your actions.
Liability Waiver:
FlowLegends, its coaches, and affiliates are not responsible for any injuries, accidents, or damages that may occur during training. You participate at your own risk.
Personal Belongings:
FlowLegends is not responsible for any lost, stolen, or damaged personal items. Please keep your valuables secure.

7. Photography & Media Consent

Marketing & Promotion:
By attending our classes, you agree that FlowLegends may take photos or videos of training sessions for promotional purposes.
Opt-Out:
If you do not wish to be included in any media content, please inform our staff before the class begins.

8. Facility Rules & Regulations

Arrival & Check-In:
Arrive at least 10 minutes before your class starts to ensure a smooth check-in process.
Proper Attire:
Wear comfortable sportswear and athletic shoes suitable for movement training.
Clean Environment:
Respect the training space, fellow participants, and the environment. Keep the area clean and follow gym rules.

9. Amendments & Updates

✔ FlowLegends reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

10. Contact Information

For any questions, concerns, or assistance, please contact us via:
📧 Email: flow.legends.parkour@gmail.com
📱 LINE: https://lin.ee/sVcVBRj
By proceeding with your booking, you acknowledge and agree to these Terms & Conditions.

📌 SimplyBook.me Booking System Notice

✔ FlowLegends uses SimplyBook.me as its official booking system. SimplyBook.me processes personal data in line with their Privacy Policy and our Data Processing Agreement.
✔ For more details, please refer to: https://simplybook.me/en/terms-and-conditions#tab-for-clients.